Terms of Service
Last Updated: 11/10/2026
1. Acceptance of Terms
By accessing our website, submitting a form, or using the services provided by Isaiah Smith Exterior Cleaning ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Description of Services
Isaiah Smith Exterior Cleaning provides professional exterior cleaning services, including but not limited to window cleaning, pressure washing, house washing, and driveway cleaning in Winder, GA & surrounding areas.
3. Promotional Offers & Free Quotes
Any promotional offers, including our "$299 Thanksgiving window cleaning" promotion, are subject to the following terms:
- Offers are valid for new residential customers only unless otherwise stated.
- Limit one promotional offer per household.
- Pricing covers up to 35 exterior windows. Homes with more than 35 windows receive a custom quote, disclosed before any work begins.
- Promotions may not be combined with other discounts or offers.
- Offers are subject to availability and service area limitations.
4. Payment Terms
Payment is due in full upon completion of the service and your complete satisfaction. We accept major credit cards, cash, and checks. Late payments may be subject to additional fees.
5. Cancellation & Rescheduling Policy
We respect your time and ask that you respect ours. If you need to cancel or reschedule your appointment, please provide at least 48 hours' notice. Failure to provide adequate notice may result in a cancellation fee. We reserve the right to reschedule services due to inclement weather or unforeseen circumstances.
6. SMS Messaging Program
By submitting a form on our site and providing your phone number, you agree to participate in our SMS messaging program. We send two types of messages:
- Transactional Messages: Appointment reminders, quote confirmations, and service updates.
- Marketing Messages: Special offers, discounts, and promotional information.
Opt-Out Instructions: You can text STOP at any time to a received message to unsubscribe from that messaging program. For assistance, text HELP.
Message and Data Rates: Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
Carrier Liability Disclaimer: Mobile carriers are not liable for delayed or undelivered messages. We are not responsible for any delays or failures in message delivery caused by your mobile carrier.
7. Age Restriction
Our SMS program and the use of this site are intended only for individuals who are 18 years of age or older. By submitting a form on our site, you represent and warrant that you are at least 18 years old.
8. Our Guarantees
• 100% Full Guarantee
You do not pay a single dime until we do a full walk around with you and you are 100% happy. No fine print, no hassle. If you do not love it, you do not pay.
• 7 Day Rain Guarantee
We'll come back within 7 days if it rains and dirties the window completely for free.
9. Limitation of Liability
While we take the utmost care when servicing your property, Isaiah Smith Exterior Cleaning is not liable for pre-existing damage, poor maintenance, or structural defects. Our liability is limited to the cost of the service provided.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Isaiah Smith Exterior Cleaning
Winder, GA & surrounding areas